Privacy Policy
Who We Are
Understanding how your data is collected and used is important for maintaining your trust and ensuring transparency. Our privacy policy explains how we handle your information to protect your privacy and provide a smooth experience. Our website address is: https://holycrapcleaners.com. We are Holy Crap Cleaners LLC, a company dedicated to helping people keep their yards clean and free of dog waste in Hamilton County, Boone County, Marion County, and other surrounding counties in Indiana. Our goal is to provide a reliable, efficient, and environmentally conscious service. If you have any questions or concerns, you can reach out to us through email or by calling our customer support team. We are here to help!
What We Collect and Why
Comments: When you leave a comment on our site, we collect the text of your comment, your computer’s IP address, and some information about your browser. This helps us protect the site from spam and inappropriate content. If you use Gravatar, your profile picture may appear alongside your comment. For more information about Gravatar’s privacy practices, you can visit their policy here: https://automattic.com/privacy/.
Forms: If you fill out a form on our website, we collect your name, email address, and any other details you choose to share. This information helps us respond to your inquiries, provide quotes, or deliver services. We will never send you marketing emails unless you explicitly opt-in.
Pictures: If you upload photos to our website, please avoid including location data (EXIF GPS). Visitors to the website may be able to download and extract this information from the photos.
Cookies:
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If you leave a comment, we use cookies to save your name and email for convenience. This way, you won’t have to re-enter your information the next time you comment. These cookies last for one year.
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When you log in, we set cookies to remember your session for two days. If you select “Remember Me,” your session will last for two weeks.
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Some cookies help us analyze site usage and improve your experience. You can disable cookies in your browser settings if you prefer.
Content from Other Sites: Sometimes, our site includes videos, images, or articles from other websites. These third-party sites may collect data, use cookies, or track your interactions with their content. Be aware that their privacy practices may differ from ours.
Analytics: We use analytics tools to understand how visitors interact with our site. This helps us improve our services and website experience. These tools only collect anonymous data and do not include your personal information. If you want, you can disable tracking by adjusting your browser’s cookie settings.
Who We Share Data With
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We may share data with trusted partners, like payment processors such as Stripe and service providers like Google Analytics, to ensure smooth service delivery. For example, your payment information is securely handled by our payment processing partner.
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Comments may be processed through an anti-spam service like Akismet to keep our site safe and enjoyable for everyone.
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If you request, we can provide links to the privacy policies of these third-party services for your review.
How Long We Keep Data
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Comments are kept indefinitely so we can maintain conversations and provide follow-up if needed. This allows us to preserve the context of discussions, which is helpful for other visitors and for improving our responses. If you would like your comments removed, you can contact us to request deletion.
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If you create an account, your profile information is stored until you request deletion. This ensures that your account remains active and accessible unless you decide to leave.
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Contact form submissions are stored for six months for customer service purposes, ensuring we can address any follow-up questions or issues effectively.
Your Rights You have the right to request a copy of the data we hold about you. You can also ask us to delete your data, except for information we need to keep for legal or administrative reasons. We strive to ensure your privacy rights are respected and upheld.
Where Data Goes Some data, like comments, may be processed by services located outside the U.S. We ensure these services follow appropriate privacy and data protection standards to safeguard your information.
How We Protect Your Data We take your privacy seriously and use multiple measures to keep your information safe:
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Encrypting sensitive data to prevent unauthorized access.
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Restricting access to your data to authorized personnel only.
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Providing regular privacy and security training to our team members.
What Happens if Data is Hacked In the event of a data breach:
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We will notify affected users within three days if the breach poses a significant risk to your privacy.
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We will work quickly to identify and resolve the issue to protect your information.
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You will receive clear instructions on steps you can take to protect yourself further, such as updating your passwords and monitoring your accounts for suspicious activity.
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To enhance your safety, we recommend always using strong, unique passwords for your accounts and enabling two-factor authentication when available.
Other Data Sometimes we receive data about you from other tools or services, like scheduling apps. This information is used only to improve our services and ensure a smooth experience for you.
No Robots Making Decisions We do not use automated systems or robots to make decisions about you or your account. Every decision involves human oversight to ensure fairness and accuracy.
Contact Us If you have any questions or concerns about our privacy policy or how your data is handled, you can reach out to us:
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Email: [email protected]
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Phone: 317-210-2693
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Mail: 1109 Maple Run Drive, Sheridan, Indiana, USA
This privacy policy is here to protect your information and explain how we use it. We are committed to keeping your data safe and transparent about our practices. If you have any questions, don’t hesitate to ask!
